PPE Guidelines for NDIS Providers | MyCareSpace
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Last Updated: 28 August 2021


Mandatory vaccination requirements for disability workers in NSW Areas of concern

Disability workers who live or work in a NSW area of concern must be excluded from entry into their place of work unless they have by 6 September 2021:

  • evidence of one dose of a COVID-19 vaccine, OR
  • a medical certificate showing medical contraindication

  • Rapid antigen testing is no longer an alternative to vaccination for authorised workers who leave an area of concern for work.

Priority Vaccinations

NSW Health has established priority vaccination appointments to support eligible disability workers to meet the requirements: 

Sydney Olympic Park Qudos Bank Arena Vaccination Centre

Worker Permits

  • From Saturday 28 August 2021, authorised workers from the LGAs of concern who work outside their LGA are required to carry a permit from Service NSW declaring that they are an authorised worker and cannot work from home.
  • From Saturday 28 August 2021, anyone entering an LGA of concern for the purposes of work must carry a worker permit issued by Service NSW.
  • Workers from a non-area of concern who need to travel more than 50km outside of Greater Sydney for work, and cannot work from home will also be required to register their travel with Service NSW.

Worker Permit applications can be made using your Service NSW app or online.

Queensland border restrictions with New South Wales

The Queensland Government has imposed border restrictions with New South Wales. New South Wales residents who reside in the border zone can enter Queensland for essential reasons only.

For the purposes of disability, an essential worker that is permitted to cross into Queensland includes:

  • anyone working in disability accommodation services or providing NDIS supports in a person’s home, and
  • who has not been in a NSW COVID-19 hotspot, and
  • resides in the border zone.

Essential workers will be subject to requirements in order to enter Queensland, including:

  • having at least one dose of a COVID-19 vaccination and
  • a Border Zone Travel (X Pass) Queensland Entry Pass.

Workers must only remain in Queensland for the purposes of essential work.

See Queensland Govt Website for more information.

Helping Participants Access Vaccinations

The NDIS has made a number of announcements over the last few weeks. They can be summarised as follows:

  • Providers who are supporting children and young people with disability should assist them and their families to access the vaccination, where appropriate. 
  • Providers play an important role in supporting NDIS participants to understand the benefits of vaccination for COVID-19.
  • Providers should encourage participants to engage with their General Practitioner (GP) or other trusted health professionals to seek advice about the vaccination in relation to their specific circumstances. 
  • To help participants understand the vaccination process and to provide informed consent, please use the NDIS resources below:

Vaccinations in SIL arrangements

Support can only be claimed where Supported Independent Living (SIL) providers have organised and registered their participants for a COVID-19 vaccination appointment/s offsite.

SIL providers can claim up to a fixed price of $150 per participant as a direct claim from the Agency.

This amount is fixed at $150 total, regardless of how many offsite vaccination appointments are required by the participant.

This is an all-inclusive price that allows providers to organise the best approach for participants being vaccinated offsite.

This may include organising the following:

  • Administration to arrange vaccination appointments, including seeking consent
  • Transport both ways in a COVID safe manner
  • Arranging appropriate staff to accompany to the appointment, including remaining with participants at the hub while the person has to wait through the sit down period.

In order to claim this payment, SIL providers:

  • must ensure the participant is fully vaccinated (correct number of doses have been administered);
  • must provide the NDIS number and date of birth of the participant that has been vaccinated;
  • require agreement from the participant before organising a vaccination appointment;
  • if requested by the Agency, be able to provide third party evidence.


Enquiries to the NDIS

Call: 1800 035 544 from 9.00am to 5.00pm (9.00am to 4.30pm in the NT), Monday to Friday, excluding public holidays.

Email: contactcentre@ndiscommission.gov.au

Website: www.ndiscommission.gov.au

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