Insurance for Independent Support Coordinators | MyCareSpace

Insurance for NDIS Support Coordinators

support coordinator with participant

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Independent NDIS Support Coordinators need the right insurance

An NDIS Support Coordinator plays a vital role in helping NDIS participants understand and implement the funded supports in their NDIS plan. They help link participants to services and providers and support them to build the skills they need to independently direct their lives.

Why does an Independent NDIS Support Coordinators need insurance?

An independent Support Coordinator is seen as an independent contractor and so needs to have their own Public Liability and Personal Indemnity insurance cover to protect them from claims made against them.

As an independent Support Coordinator, you take on a great deal of responsibility. You are often helping make decisions for and acting on behalf of the people you are supporting.  You are making assumptions about their capabilities and requirements. Actions are executed according to your assessment of them and their family and surroundings.

Because of this, if something were to go wrong as a result of your actions, decisions or advice, you could be held liable.

To help independent support coordinators cover the risks they face while doing this important work, MyCareSpace is partnering with BizCover, a small business insurance specialist. We have spent quite some time helping Biz Cover and the insurance companies they work with understand the role of a support coordinator in the disability industry.

Do insurance companies recognise the occupation of an 'NDIS Support Coordinator'?

The short answer is no, not until MyCareSpace got involved. 

Now that they do understand your role and the associated risks, we bring to you the FIRST NDIS Support Coordinator insurance policy. This is tailor-made insurance cover for independent NDIS support coordinators.

What about if I already have insurance cover?

Well, until now the occupation of NDIS Support Coordinators was not recognised. Are you sure will be covered in the event that something happens and you need to make a claim?

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What kind of insurance cover is included for independent NDIS support coordinators?

 1. Professional Indemnity

Covers you against legal claims for actions arising from the performance of your duties. E.g. giving advice, making decisions, 

 2. Public Liability

Protects you against claims resulting from accidents or injuries that occur as a result of your negligence, as well as damage to property owned or controlled by someone else which also occurs as a result of your actions.


3. Personal Accident (optional add on)

An accident or serious illness could force you to stop working for an extended period, leaving you without an income.

Personal Accident and Illness insurance can provide levels of cover for loss of income if you are unable to work, permanently disabled or even pass away as a result of an unexpected injury or illness (even if it occurs outside of your employment). It is not a one size fits all type of insurance and can be tailored to suit your personal needs.

How do I get insurance for Support Coordinators?

These solutions are accessible instantly online and over the phone. No more lengthy documents and questionnaires, it’s a paperless experience.

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an INSTANT QUOTE ONLINE

Need to speak to an Agent?

Call 02 8287 65 76 to speak to a Biz Cover agent to make sure you are protected.


MyCareSpace is a referral partner of BizCover Pty Ltd (ABN 68 127 707 975; AFSL No 501769). MyCareSpace earns a commission from BizCover when you purchase a business insurance policy through their website. BizCover provides dealing services, factual information and general financial product advice only in relation to business insurance on this and the following business insurance comparison pages. BizCover and acts as agent of the insurers in respect of the insurance products offered on the website and not as your agent. BizCover does not compare all business insurers or products in the market. Any advice provided on this and the following business insurance comparison pages is general advice only and does not take into account your objectives, financial situation or needs. Before acting on the advice, you should consider its appropriateness having regard to your objectives, financial situation and needs. Please read the relevant PDS or policy wording before you make a decision about whether to purchase a product. For more information about the above services and how BizCover and MyCareSpace are remunerated, please read BizCover’s Financial Services Guide.

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