NDIS Participants can claim PPE & COVID Cleaning | MyCareSpace
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NDIS Participants can claim PPE & COVID Cleaning

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This information is valid as of 05 October 2020. LAST UPDATE: Temporary measures extended to 28 Feb 2021 nationally. Claim PPE in VIC until end Nov 2020 and in NSW Oct 2020

Download updated NDIS Price List - includes PPE and COVID items

How can NDIS participants claim the cost of PPE?

Participants can claim PPE in Victoria until end Nov 2020 and in NSW Oct 2020

If you need PPE items like face masks, face shields and gloves, and the use of these items is directly related to your face-to-face daily living supports, you now have 2 options to fund this:

  1. You can use your core funds to pay for PPE (using the 'Low Cost Disability-Related Health Consumables' support item).
  2. Your *provider can now directly claim the cost of PPE (incl hand sanitiser) from the NDIA at a rate of $1.70 per hour of support.

*registered providers will receive an email from the NDIA with detailed instructions for lodging PPE invoices. More information for providers

Participants who can recover the costs to purchase PPE items must:

  • receive an average of at least one hour a day of face-to-face daily living supports, and
  • live in Victoria or New South Wales.

Participants can claim the cost of COVID Cleaning

This temporary measure has been extended and is available until Feb 2021.

Participants living in their own home who test positive for COVID-19 and are required to self-isolate or quarantine will also now be able to claim for related cleaning costs.

If a participant has a support worker attending their home who later tests positive to coronavirus (COVID-19), then the participant will also be able to access a one-off professional deep clean through their NDIS funding:


For further information contact the National Contact Centre 1800 800 110 - select option 5.

Purchasing personal protective equipment

What you CAN claim

  • PPE items like face masks, face shields and gloves needed for your face-to-face daily living supports
  • Only providers in restricted areas are able claim the cost of hand sanitiser as part of the $1.70 per hour allowance that also covers the cost of PPE. 


How to Purchase PPE

Plan and self-managed participants

  • Purchase PPE and record and claim their purchases in the usual way.
  • Claim from CORE funding using line item 03_040000919_0103_1_1

Agency Managed Participants

  • Can only purchase PPE through NDIS registered providers.
  • Will be claimed from CORE funding

MyCareSpace is busy compiling a list of NDIS registered providers of PPE. Please contact us if you need help finding a provider

SIL supports in Victoria 

Participants living in SIL in Victoria who are required to quarantine or self-isolate are also now eligible to access:

  • a one-off professional deep clean (line item 01_795_0115_1_1)
  • additional Assistance with Daily Living and Short Term Accommodation as needed.

Temporary measures that will be extended nationally until February 2021 include:

eligible NDIS participants able to use plan funding to purchase low-cost Assistive Technology, including smart devices (up to $1500);
greater plan flexibility to ensure access to supports;
deep cleaning of residences in the event a support worker returns a positive COVID-19 test;
additional support, including a deep cleaning service, for participants who test positive for COVID-19 or who are required to isolate who live in a Supported Independent Living (SIL) setting; and
in Victoria, the continuation of a clinical first response through Aspen Medical for any identified outbreak, which will ensure that infection control procedures, personal protective equipment (PPE) and nursing support is in place for residents and workers, if needed.

In states most affected by COVID-19 outbreaks, funding of personal protective equipment (PPE) for participants (up to $50 a week) and workers will also continue, with the ability to claim PPE in Victoria until at least the end of November and in NSW until the end of October.


Access to face coverings or masks for everyday use

If you live in an area where face masks are mandatory, there are also a range of government programs to supply you with a face mask.

The Victorian Department of Health and Human Services will be distributing 2.1 million reusable face masks to vulnerable people help slow the spread of coronavirus (COVID-19).

People who are eligible to receive a mask will need to visit their local government office, a community health centre, or local pharmacy to collect it. Some doctors’ offices may also distribute masks.

Who is determined to be eligible?

Victorians who will be offered reusable face masks will include:

people over the age of 12 years who are being actively managed for the following chronic conditions:

  • poor immunity
  • heart disease, diabetes and stroke
  • obesity
  • chronic lung disease
  • alcohol and drug dependency
  • frailty
  • people living in public housing, in crisis accommodation, or who are homeless
  • people living in rooming houses and supported residential services
  • people living with disability
  • people with other needs including alcohol and drug issues, including those attending primary and secondary needle and syringe programs
  • people experiencing mental health
  • people experiencing family violence
  • young people in residential facilities, and those receiving other health and human services
  • young people with health and/or social issues that make them vulnerable
  • young people living in mandatory facilities
  • Aboriginal people
  • Refugee and asylum seekers (including temporary visa holders).


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