What to include on my NDIS invoice

How to create NDIS invoices

Invoices for services provided to NDIS participants will be prepared in the same way as an invoice would be prepared for any other customer.

There are a few inclusions that providers need to make to ensure that their invoices can be quickly and easily processed and paid.

Information on an NDIS Invoice

Provider Info

• Business Name
• ABN
• Contact Details

Participant Info

• Participant’s Name
• Participant’s NDIS number
• Participant’s address (including postcode) if it is for Specialist Disability Accommodation

Invoice details

• Invoice number
• Invoice date
• Payment terms (Due Date)
• Due Date

Service Details

• Item description
   
• Quantity of hours or units of the service provided **
   
• Unit price of service/s provided (e.g $51.09 each x 2 units)
  Note: for plan-managed and agency-managed participants, the price cannot be more than the NDIS rate)
   
• Line item number name (copy it exactly out of the support catalogue) **
  For example: Assistance With Self-Care Activities - Standard - Weekday Daytime (01_011_0107_1_1) - Include the number as well if you can.
   
• Date of the service delivery (can be a single day or range) - must not be after the invoice date
   
• How the service was delivered (non face-to-face support, provider travel, short notice cancellation or NDIS Requested Report)
   
• Invoice total amount
   
• GST component if applicable (most are GST-free - see why here)

Important Note:

** These items are NDIS specific inclusions that providers need to include on their invoices.

Both NDIS Participants and Providers will use this information to submit Payment Requests, so it is important that these areas are accurate.

Free NDIS Invoice Template

Download our free NDIS Invoice template.

Download an Invoice Template here