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Above and beyond is not always enough..

Interior of Franz's barber shop with period pieces

Above and beyond is not always enough..

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Barbers kept turning away six-year-old Wyatt Lafreniere - but one went above and beyond to help him out. 
Wyatt's autism means he is super-sensitive to noise and touch, says his mother Fauve, who lives with her family in Quebec, Canada.
"He doesn't like his hair to be touched and a lot of sounds are aggressive for him," Fauve told Good Morning America.
So for most barbers, cutting the child's hair was all too hard.

Go where your client is comfortable even on the floor

For Franz Jakob of Authentischen Barbier, however, it was no big deal. He simply goes wherever his client is comfortable - even if, as in this case, that's on the floor.
Franz holding a scythe
Franz, 45, has been cutting hair since he was just 12 years old, and says this devotion to his clients' needs is all part of the service.
"I’m trying to take care of all my clients," he told Good Morning America. "It’s in my nature to go the extra mile. There’s no difference for me if I’m doing a popular singer or if I’m doing Wyatt. I’m doing what I need to do to... get a real nice haircut, honestly. That's what it’s all about."
Fauve and Wyatt have been visiting Franz for two years now. Initially, Fauve admits, she had reservations, thanks to her previous bad experiences.
"I was nervous the first time," she said. "But now, I just feel blessed that we have Mr Jakob in our life, in every way."

The Secret is endless patience

Franz cuts hair for other children with autism, as well as people with terminal illnesses. His secret? Endless patience.
Sessions with Wyatt can take up to 90 minutes, and often begin with playing a game. Then Franz must follow Wyatt as he moves around the barber shop. "I'm just being really, really, really patient because they [the clients] are the drivers. I'm not the one driving those moments," Franz explained.
He thinks his shop's interior may help capture the interest of children with autism, as it's vintage in style, complete with authentic barber's chairs and vintage ephemera.
However, Fauve has written a post on Facebook about what she believes is the key to Franz's success. It's simple, she says: "great love". 

The original source of this story was the website Honey Nine


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