Last Updated: October 2024
What does a Support Coordinator do?
What can a Support Coordinator help me with?
An NDIS Support Coordinator can help you:
- Think about your goals and dreams for the future, and make a plan to reach your goals
- Understand the NDIS and how you manage your funding (self managed, plan managed and/or agency managed)
- Helps you figure out supports that work best for you
- Build your knowledge, skills and confidence to have choice and control over your supports and your life
- Find service providers who will meet your needs and can help you achieve your goals
- Negotiate with service providers to make the most of your NDIS funding and assist you with service agreements, service bookings and the NDIS portal
- Find mainstream and community services that can help you
- Connect you with your community and groups where others share your interests
- Find solutions when problems arise or if there is a crisis
- Build your knowledge and skills to coordinate your own supports with confidence
What skills should a Support Coordinator have?
When choosing a Support Coordinator, you might want them to have special skills, knowledge and experience so they can best assist you to reach your goals.
This might be knowledge about your disability or skills and experience in working with people in a particular situation.
This could include special skills, knowledge, and experience working with people who:
- Are leaving residential aged care and moving into their own home
- Are involved in the justice system
- Have a progressive disability
- Are looking for a home of their own
- Are exploring and designing Individualised Living Options (ILO)
- Need new assistive technology
What questions to ask when choosing a Support Coordinator
- What sort of experience do you have? How long have you been a Support Coordinator
- How many Participants are you working with right now?
- What kinds of complexities do these participants have? Tip: Look for someone who has experience with your disability.
- What hours do you work?
- Where are your offices?
- Will you charge for travel to come to my house?
- Do they have the special skills you need?
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