What records do I need to keep when self managing my NDIS plan?

The Official Info from NDIS

Any invoices, receipts, pay slips and bank statements need to be kept for five years as evidence that you have responsibly self-managed your support budgets and payment requests.

The NDIA undertake random audits to make sure self-managed funds are being spent and managed properly. You may be asked at any time to provide evidence of a payment that matches a payment request you have made.

It is important to keep your records organised so you can show the NDIA how you have spent your funds.

Records of payments will need to have:

• the provider’s name
• their ABN
• the date of the support
• a short description of the support provided and how this relates to the support categories and goals in your plan
• the amount of support provided
• the price of the support.

How do I make a Payment Request?

Using the online myplace portal is the easiest and quickest way to make a Payment Request. To make a Payment Request log in to your myplace portal and select the Payment Request option.

You can then enter the:

• start and end date for the support
• payment amount
• support category (the self-managed support budget in your NDIS plan that you want to draw funds from).

The Payment Request needs to match the invoice or receipt from your provider, or if you are directly employing staff, your payroll records.

It should be made against the support category that matches the type of support you are making a request for.

Once you have submitted a Payment Request it will take within 24 to 48 hours to be paid into your bank account.

Tips from Participants

nearly all of my services give me an invoice with either 7 or 14 day payment. Once I get the invoice I claim on the portal, the money is usually in my account within 48 hours then I pay the invoice. Some providers ask for payment up front but most are happy to invoice.Also when I buy at low risk consumables I pay up front then claim.

Some places you need to pay upfront however 99 percent of mine i have a great relationship with and they invoice and i pay as soon as money is through (normally next business day)

I get an invoice from all my providers on a monthly basis, I submit the amount with date 1/6/19 to 30/6/19 the amount is paid in 2 days.... and then I transfer $$ to providers 

I keep a seperate bank account with a float and pay upfront

pay with credit card, claim the points and rewards.

Sources

• Self Management Guide