Here are our TOP TIPS on how the most successful MyCareSpace subscribers are attracting new clients and getting referrals organically using their MyCareSpace listing.

1. Keep your listing updated

People come to MyCareSpace to find local services and providers, this means that your listing needs to show:

• the services you are providing (and providing well) TODAY AND

• the locations where you offer this service

• update the NDIS Support Categories under which you offer services

We rely on you to update your listing and to let us know when things change. 

2. What makes you unique?

Include details or what makes your organisation unique. What are you really good at? You can't be amazing at EVERYTHING.

Let us know what you are a stand out at and how you are different from the other providers in your local area.

3. Add multiple locations  

MyCareSpace can make sure you are visible to potential customers in ALL the areas that you service, not just in the suburbs where you have a physical office.

You are not just a single location on our platform.

ASK US HOW to make sure you have the reach you need. 

4. Get Reviews

The easiest way to be included on the FIRST PAGE of our search results is to get as many 5-star ratings from clients as possible.

Your ranking in our search results will depend on several factors including the number of ratings and reviews you have received.

Your customers can email or phone in reviews to the MyCareSpace team: info@mycarespace.com.au or 1300 2888 98

5. Ask for an introduction to the MyCareSpace Support Coordinator Referral Network

It's no secret how important support coordinators are in making the NDIS a success. But they are also important to your business.

At MyCareSpace we are constantly seeking out ways of connecting our subscribers with support coordinators. This helps both parties build a broad and diverse referral network.

Not only is it good business practice but its also what people want and expect.

Ask our team about how you can get an introduction to your local support coordinators via our Support Coordinator Referral Network.

6. Collaborate with MyCareSpace

MyCareSpace is a growing and trusted online community that connects people living with a disability, their families and carers with providers.

We also connect people with the information they need to better understand their NDIS plans and we provide guidance and share ideas on how participants can spend their NDIS funds.  

MyCareSpace offers Service Providers an opportunity to connect with thousands of NDIS Participants, as well as Support Coordinators and LACS in the MyCareSpace community.

7. Respond to your referrals quickly

MyCareSpace supports the NDIS goal of giving people living with a disability, choice and control.

When we are helping participants and their families, support coordinators and LACs find service providers, our goal is to send them at least 3 referrals where possible.

This means you need to respond quickly to referrals when they arrive in your inbox!

Finally, to find out more how MyCareSpace can help market your services, give us a good old fashioned call or email us on info@mycarespace.com.au or 1300 2888 98.