MyCareSpace support for NDIS Providers | MyCareSpace
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MyCareSpace support for NDIS Providers During #CoronaTime

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MyCareSpace has been super busy working with our NDIS providers to ensure they can continue to offer their services to participants during these uncertain times.

Here is a collection of the most important sets of information we have collected.


NDIS Information for Providers

Providers are expected to continue delivering supports to NDIS participants and prioritise supports to meet the immediate needs of participants.

The NDIS has provided information about financial support, as well as updates to claiming and cancellation policies via their FAQ for Providers. This is updated regularly.


NDIS Quality & Safeguards Commission

This page contains links to updates, training, alerts, and resources for NDIS participants and providers. This information is to inform and support NDIS providers to continue to deliver quality and safe supports and services to NDIS participants.

Visit NDIS Commission coronavirus (COVID-19) information

Financial Support from the Govt and NDIS

Providers may be eligible to apply for Australian Government support for business in response to COVID-19.

State and territory government websites also contain their latest response during the pandemic. 


Coronvirus training for health care workers

The Dept of Health released an online eLearning Module that offers online training for health care workers in all settings.


Are you still open for business?

Participants, support coordinators, LACS and more are asking us which NDIS providers listed on MYCARESPACE are open for business.

Update your listing and let us know if you are open for business, if you have adjusted your service delivery and hours and the measures you are taking to conform with the Govt and NDIS Coronavirus policies.


Moving services online where possible

This means being creative about the way you can support participants - whether by using teletherapy, online meetings or other virtual options.  

MyCareSpace has been trialling, testing and comparing online video delivery software. We can now let providers know about the options available and which suits them best.

We can get you set up and ready to deliver your services online within 48 hours.


Insurance for NDIS Service Providers during the pandemic

Cybercrime Liability Insurance

Service providers are being forced to send their staff home to work remotely AND offer their services online. This is a double whammy increase in Cyber risk as home networks and devices may be insecure and out of date, but businesses are conducting more and more of their services and communications online.

MyCareSpace has been working with our insurance partners to bring you a Cyber Risk Liability insurance policy. This insurance is vital to help protect you against the financial impact of a privacy breach, your defence legal fees and the cost of restoring your business systems.


Personal Accident Insurance

Personal Accident Insurance for sole traders will cover the inability to work as a result of COVID-19.

If you purchase sickness/illness cover as part of your Personal Accident Insurance, you may be able to claim if you are diagnosed with COVID-19 and that diagnosis results in you being unable to work. Your cover needs to be in place before you contracted the disease. 


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