Boldstep | MyCareSpace
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Provider Information

Gender of Attendants: 
We have workers which speak these languages:
We can provide support for:
LGBTQIA+ Friendly
Culturally & Linguistically Diverse Provider (CALD)
Supports High Care Needs
Works with Complex Cases

What we do

What we offer

Who we are

Boldstep was created to provide independent, quality, efficient and tailored support for NDIS participants with Psychosocial, Intellectual, Cognitive, Sensory or Physical disabilities. A bit about us:

  • We want to walk with you through the whole process so you know that you are not walking alone.
  • We know that the NDIS is a very complex sector but our vast experience in the industry will make coordinating your support and linking you to service providers that will help you reach your NDIS goals easy and seamless.
  • We are NDIS experts, we understand the NDIS language, legislation and complex requirement of the NDIS to get the reasonable and necessary funding to meet all your needs. 
  • We have strong relationships with several NDIS service providers and have extensive knowledge of the range of supports available to suit your needs.

Our Areas of Expertise

  • Background in Social Work, deep experience with Complex Cases
  • Have worked with a range of disabilities including neurological, physical, psychosocial, Autism, cognitive and more
  • We are housing experts! For any participants looking to get into ILO's or SDA, we have you covered.
  • All things NDIS. We know the legislation back to front and can advoacte for your funding needs and support your goals

What we offer

Boldstep is an independent provider of:

  • Support Coordination
  • Specialist Support Coordination
  • Psychosocial Recovery Coaching

We specialise in

  • Complex cases
  • Mental health
  • Hospital discharge
  • Support for those in the Justice system
  • Specialist Disability Accommodation (SDA)
  • Supported Independent Living (SIL)
  • Individualised Living Options (ILO)

We will also support you to access your mainstream supports like Housing, Welfare Packages, Health, Employment, Education, Transport and the Justice system and ensure that they are supporting you.

How we can support you...

Some of the things we can support you with include:

  • Support you to access crisis accommodation and long-term safe and secure housing options.
  • Providing choice and control in selecting service providers.
  • Help you understand your NDIS plan and how you can get the best out of your plan.
  • Help you negotiate the price of the service you receive on your behalf.
  • Developing service agreements, quotes and schedule of support.
  • Linking to mainstream services, including Housing, Education, Transport, Justice, Health, and more.
  • Support you and help you prepare for your plan review.
  • We're here to help you navigate the complex nature of the NDIS and ensure you're getting the reasonable and necessary support that meets your needs.
  • Empower you to strengthen your ability to coordinate your support network and NDIS plan.
  • Support you to access Supported Independent Living (SIL) Specialist Disability Accommodation (SDA) or Individualised Living Options (ILO) supports and funding.
  • Support you to gain and retain paid and volunteer employment.
  • Monitoring of your NDIS plan funding.
  • Liaising with the NDIS on your behalf when necessary.
  • Writing progress and end-of-plan report to the NDIS to show your progress towards achieving your NDIS and life goals.

Location: We are based in Brunswick, operating across central Melbourne (1hr travel radius from Brunswick)​

Brunswick East 3057, VIC (Head Office)
22 Barkly Street
Brunswick East
VIC 3057
Campbellfield 3061, VIC
VIC 3061
Clayton 3168, VIC
VIC 3168
Dandenong 3175, VIC
VIC 3175
Doncaster 3108, VIC
VIC 3108
Sunshine 3020, VIC
VIC 3020

Age groups

Children (7-17 years)
Young people (18-21 years)
Adults (22-59 years)
Mature Age (60+ years)

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Call us today

1300 2888 93